Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Delicious dining options
Rooms slightly small
Limited breakfast choices
8.4/10
Great
Rooms
8.1
Location
9.4
Service
8.4
Dining
8.2
Guest reviews
8.4/10
based on 10 reviews
8.6
8.6/10 based on 2293 reviews
Kimberly
United States,
April
2024
8.6/10
I had a lovely stay at this hotel situated right in the heart of a bustling market, making it convenient to explore the surrounding areas. The rooms were cozy and comfortable, although slightly smaller than expected. The dining options were impressive, offering a wide range of Japanese and Western delicacies. The service was top-notch with attentive housekeeping and laundry service. A great value for the money overall.
Rooms
8.0
The rooms were extremely comfortable and cozy, although a bit smaller than anticipated based on photos.
Service
9.0
The service was exceptional, with attentive housekeeping and laundry service.
Location
9.0
The hotel is in a really good location, right in the middle of a bustling market, yet within easy walking distance to temples and the Gion district.
Dining
9.0
Dining at the hotel was a delightful experience with a wide selection of Japanese and Western dishes to choose from.
Facilities
8.0
The hotel boasts modern facilities that cater to guests' needs, ensuring a comfortable stay.
Great location
Rooms slightly small
Robert
United Kingdom,
March
2024
8.4/10
I had a cozy stay at this hotel! The rooms were nicely furnished, clean, and comfortable, although a bit small with limited storage space. The deep bathtub with provided bath salts was a luxurious touch after a long day. The location was superb, right in the heart of Kyoto, close to attractions and right along the Teramachi shopping arcade. The dining options were good, catering to various tastes, but the buffet setup could be improved. Overall, a great value for a pleasant stay.
Rooms
8.0
The rooms were nicely furnished, clean, and comfortable, with a luxurious deep bathtub and bath salts.
Service
9.0
The service, including housekeeping and laundry, was top-notch.
Location
10.0
The hotel's location was fantastic, right in the center near the market and within walking distance to Gion, with easy access to transportation.
Dining
7.0
The dining experience was good with a variety of options, but some improvements needed in buffet set-up.
Facilities
8.0
The hotel offered good facilities for a comfortable stay.
John
United Kingdom,
February
2024
9.0/10
The hotel is situated in a bustling downtown area, surrounded by covered shopping streets, a variety of dining places, and an indoor market. The rooms are clean, very comfortable, and thoughtfully equipped with modern amenities and lovely touches. While the dining offers an excellent selection of freshly prepared Japanese and Western items, as a European, I wished for more variety in continental options. The location is ideal for exploring the city, and the friendly staff add to the overall positive experience.
Rooms
9.0
The rooms were clean and very comfortable, with nice little touches like floor lights and illuminated vanity mirrors.
Service
9.0
The service, including housekeeping and laundry, was top-notch and friendly.
Location
10.0
The hotel's location is one of its strongest points, being right in the shopping district and a short walk from popular attractions like Gion and Yasaka Shrine.
Dining
8.0
The dining experience offers an extensive range of freshly prepared Japanese and Western items, although more continental options would enhance the experience.
Facilities
9.0
The hotel facilities are convenient and modern, offering everything needed for a comfortable stay.
Great location
Limited continental options
Joseph
United States,
December
2023
7.8/10
The hotel is in a convenient location, right in the center of the city's main shopping district, offering good value for money. The rooms, while smaller in common with many in Japan, are decently sized and come with all the necessary amenities and some lovely additions like floor lights and illuminated vanity mirrors. My stay was comfortable, even though space for luggage was limited.
Rooms
8.0
The room was small but comfortable and equipped with everything I needed.
Service
7.0
The service, including housekeeping and laundry, was efficient.
Location
9.0
The location is great, being in a pedestrianized shopping area a short walk from Gion and the beautiful Yasaka Shrine.
Dining
7.0
The dining experience was good with a variety of options catering to different tastes, but a minor issue with the buffet setup.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Les
United Kingdom,
November
2023
8.8/10
The hotel had small rooms, but they were clean and had comfortable beds, providing a quiet stay. Booking last minute was easy, and the room was surprisingly spacious with a large bed. The location was remarkable, surrounded by covered shopping streets and a variety of dining options, making it an exciting area to explore. The dining experience offered a delicious selection of Japanese and Western food, catering to different tastes. Overall, a great value for money stay.
Rooms
8.0
The rooms were small compared to other places, but clean, comfortable, and quiet.
Service
9.0
The service, including housekeeping and laundry, was friendly and efficient.
Location
10.0
The hotel's location was right within a bustling shopping area with plenty of restaurants and convenient amenities nearby.
Dining
9.0
The dining experience was excellent, offering a wide selection of freshly prepared Japanese and Western dishes to enjoy.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Geoffrey
United Kingdom,
September
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were clean, cozy, and had a lovely seating corner, which I found so relaxing. The service was top-notch, especially with the attentive housekeeping and laundry services. The prime location in the bustling shopping district made exploring Kyoto a breeze. The dining options were superb, offering a delightful mix of western and Japanese cuisine. The facilities were well-maintained, providing everything I needed for a comfortable stay.
Rooms
9.0
The room was calm, well-equipped, and had a comfortable seating corner as typical for Japan.
Service
9.0
The service, including housekeeping and laundry, was exceptional.
Location
10.0
The hotel's location was fantastic, right in the middle of the vibrant shopping area and walking distance to Gion.
Dining
8.0
The dining experience was excellent, offering a great selection of both western and Japanese cuisine.
Facilities
9.0
The facilities were top-notch and well-maintained, making my stay even more enjoyable.
Henry
United Kingdom,
August
2023
8.2/10
I had a pleasant stay at this hotel. The rooms were spacious and clean, with a large bed. The location was fantastic, right in the heart of a shopping district, making it convenient to explore the area. The dining options were varied, catering to both Western and Japanese tastes. However, the mattress could have been more comfortable, and the dining experience was slightly lacking in traditional local dishes.
Rooms
8.0
The room was quite spacious with a large bed, but the mattress could have been more comfortable.
Service
8.0
The service was good overall, housekeeping was efficient.
Location
9.0
The location was remarkable, right in the middle of a vibrant shopping district with easy access to attractions.
Dining
7.0
The dining options were varied, serving both Japanese and Western tastes.
Facilities
9.0
The hotel had everything I needed for a comfortable stay.
Philip
United Kingdom,
July
2023
8.8/10
The hotel is conveniently located at Teramachi Shopping Street, making it easy to explore the city. The rooms provide all the essentials like a kettle, hairdryer, iron, and even a heated toilet seat, although they are quite small with limited luggage space. The dining options offer a superb mix of Western and Japanese cuisine. Overall, a great value for a central location with cozy rooms and excellent dining choices.
Rooms
8.0
The rooms are equipped with everything you need, including a kettle, hairdryer, iron, and a Japanese heated toilet seat. However, they are on the smaller side typical of many Japanese hotels, limiting storage space.
Service
9.0
The service, including housekeeping and laundry, was top-notch throughout my stay.
Location
9.0
The hotel's location on a pedestrianized street in a shopping arcade is perfect for sightseeing and shopping, with easy access to popular areas like Nishiki market and Gion.
Dining
9.0
The dining experience was excellent, offering a variety of fresh fruits, veggies, and a mix of Western and Japanese dishes that cater to different tastes.
Facilities
9.0
The facilities, especially in the South complex, are top-notch, providing a comfortable stay for guests.
great location
small rooms
James
United States,
July
2023
7.6/10
My stay at the hotel was pleasant overall. The rooms were adequate but a bit small with limited space to move around, yet they were clean and included all necessary amenities. The location was excellent, right in the heart of the shopping district, but it could be a bit confusing depending on which building you were in. The dining options were varied and satisfying, and the facilities met expectations.
Rooms
7.0
The rooms were small and a little cramped, but they were clean and had all the amenities needed for a comfortable stay.
Service
6.0
The service, including housekeeping and laundry, was satisfactory and met our basic needs during the stay.
Location
8.0
The location was prime, situated inside Terramachi with easy access to shopping streets and restaurants.
Dining
9.0
The dining experience offered a wide variety of both Japanese and western-style dishes, which was enjoyable and satisfying.
Facilities
8.0
The hotel facilities were modern and well-maintained, providing a comfortable environment for guests.
Ray
United Kingdom,
June
2023
9.0/10
I absolutely loved my stay at this hotel! The location couldn't have been more perfect, right in the heart of the bustling market district with plenty of dining options nearby. The rooms were cozy and clean, offering a spacious bathroom with a good-sized bathtub – just what I needed after a long day of exploring Kyoto. The dining experience was fantastic with a wide variety of Japanese and Western dishes to choose from, ensuring a delightful meal every time.
Rooms
8.0
The rooms were clean and spacious, with a separate toilet and shower. The bath was a good size too.
Service
9.0
The service was top-notch, with excellent housekeeping and laundry services.
Location
10.0
I couldn't have asked for a better location! Right in the middle of the market district, surrounded by great shopping streets and delicious food options.
Dining
9.0
The dining experience was exceptional, offering an extensive range of freshly prepared Japanese and Western items. A perfect place to fuel up for the day!
Facilities
9.0
The facilities were fantastic, providing everything I needed for a comfortable stay.
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